Information Technology Systems Courses

ITS 140 CCNA 1:  Discovery
[formerly CST 170 Introduction to Internetworking and Cabling]
4 cr.  (2 lec/4 lab/wk)  Prerequisite:  CAPP 120 or Instructor Approval.
Provides students in the first of four semester courses with classroom and laboratory experience in current and emerging networking technology that will empower them to enter employment or further education and training in the computer networking field.  Covers the following networking topics and skills:  OSI model and industry standards, network topologies, IP addressing including subnet masks, networking components, basic network design, beginning router configurations, and routed and routing protocols.

ITS 142 CCNA 2:  Discovery
[formerly CST 172 Introduction to IP Routing]
4 cr.  (2 lec/4 lab/wk)  Prerequisite:  ITS 140.
Teaches students the skills they will need to design, build, and maintain small to medium size networks.  The focus of this course is basic configuration of routers into small networks.

ITS 161 MS Windows 7 Configuration
3 cr.  (2 lec/2 lab/wk)  Prerequisite:  CAPP 120 or instructor approval.  (F)
Provides students with the knowledge and skills required to set up and administer a computer running Microsoft Windows 7 operating system as a single workstation and a member of a domain.  The course provides the skills required to perform basic installation, configuration tasks, and day-to-day administration tasks in a Windows 7-based network.  The course also teaches students how to troubleshoot basic installation, configuration, and administration problems.

ITS 162 Windows Server 2008 Active Directory Configuration
[formerly CST 162 Installing, Configuring and Administering Microsoft Windows Server 2003]
3 cr.  (2 lec/2 lab/wk)  Prerequisite:  ITS 160.
Provides students with the knowledge and skills required to set up and administer a computer running Microsoft Windows 2003 operating system in a single domain environment.  The course provides the skills required to perform basic installation, configuration tasks, and day-to-day administration tasks in a Windows 2003-based network.  The course also teaches students how to troubleshoot basic installation, configuration, and administration problems.  The course content applies to the Windows 2003 Server network operating system and the Windows client operating system.

ITS 182 Help Desk Support
[formerly CST 182 Help Desk Support]
3 cr.  (2 lec/2 lab/wk)
Provides an overview of topics relevant to working a help desk.  Included are sections on people, processes, technology, and information, and how these components come together to instruct the student on how the Help Desk functions to support business operations.

ITS 200 CCNA Exam Preparation
1 cr.  (1 lec/wk)  Prerequisite:  ITS 242.  (Sp)
Prepares students to successfully pass the Cisco CCNA exam by reviewing current exam requirements and topics and building students’ self-confidence as they prepare for the exam.

ITS 217 Network Operating System – Server Admin/Apps
3 cr.  (2 lec/2 lab/wk)  Prerequisites:  ITS 161 & ITS 162.  (F)
Provides students with the knowledge and skills to configure and troubleshoot a Windows Server 2008 network infrastructure.  Students will learn to implement and configure secure network access and implement fault tolerant storage technologies.  Students will gain an understanding of the networking technologies most commonly used with Windows Server 2008 and IP-enabled networks.  Students will also learn how to secure servers and maintain update compliance.

ITS 220 Fundamentals of Wireless LANs
[formerly CST 277 Fundamentals of Wireless LANs]
3 cr.  (2 lec/2 lab/wk)  Prerequisite:  ITS 242 or consent of instructor.
Teaches students to design, plan, implement, operate, and troubleshoot wireless LANs.  The course covers a comprehensive overview of technologies, security, and design best practices with particular emphasis on hands-on skills in the following areas:  wireless LAN setup and troubleshooting, 802.11a & 802.11b/g wireless networking technologies, wireless hardware and solutions, radio technologies, WLAN applications and site surveys, resilient WLAN products, design, installation, configuration, and troubleshooting, WLAN security, vendor interoperability strategies, and emerging wireless technologies.  This hands-on, lab-oriented course stresses documentation, design, and installation issues, as well as laboratory safety, on-the-job safety, and working effectively in group environments.

ITS 224 Introduction to Linux
3 cr.  (2 lec/2 lab/wk)  (F, Sp)
Provides students with the knowledge and skills required to set up and administer a computer running a Linux operating system.  The course provides the skills required to perform basic installation, configuration tasks, and day-to-day administration tasks in a Linux network.  The course also teaches students how to troubleshoot basic installation problems and perform system maintenance.

ITS 240 CCNA 3:  Discovery
[formerly CST 174 Advanced Routing and Ethernet Switching]
4 cr.  (2 lec/4 lab/wk)  Prerequisite:  ITS 142.
Teaches students the skills they will need to design, build, and maintain small to medium size networks.  The focus of this course is the integration of routers and switches into small networks.

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ITS 242 CCNA 4:  Discovery
[formerly CST 176 Wide Area Networking]
4 cr.  (2 lec/2 lab/wk)  Prerequisite:  ITS 240.
Teaches students the skills they need to design, build, and maintain small to medium size networks.  The focus of this course is configuring routers and small networks into WANs (wide area networks).

ITS 256 CCNA Security
3 cr.  (2 lec/2 lab/wk)  Prerequisite:  ITS 242.  (F)
Provides students with the technical knowledge required of foundation-level security practitioners.  Provides a foundation level of skill and knowledge in general security concepts, communication security, infrastructure security, basics of cryptography, and operational/organizational security.

ITS 260 CCNP:  Routing
[formerly CST 270 Advanced Routing Configuration]
4 cr.  (2 lec/2 lab/wk)  Prerequisite: ITS 242.
Addresses those tasks that network managers and administrators need to perform when managing access and controlling overhead traffic in growing, routed networks once basic connectivity has been established.  This course also discusses router capabilities used to control traffic over LANs (local area network) and WANs (wide area network), as well as connecting corporate networks to an Internet Service Provider (ISP).

ITS 262 CCNP 2:  Implementing Secure Converged WAN
[formerly CST 272 Remote Access Networks]
4 cr.  (2 lec/4 lab/wk)  Prerequisite:  ITS 242.
Teaches students how to build a remote access network to interconnect central sites to branch offices and home office/telecommuters.  Once the network is built, the course further teaches students how to control access to the central site, as well as maximize bandwidth utilization over the remote links.

ITS 264 CCNP 3:  Switching
[formerly CST 274 Multi-Layer Switching]
4 cr.  (2 lec/4 lab/wk)  Prerequisite:  ITS 242.
Teaches network administrators how to build campus networks using multi-layer switching technologies over high speed Ethernet.  This course addresses how routing and switching concepts and implementations along with various technologies work together.

ITS 266 CCNP:  Troubleshooting
[formerly CST 276 Network Troubleshooting]
4 cr.  (2 lec/4 lab/wk)  Prerequisites:  ITS 260, ITS 262, ITS 264.
Teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multi-protocol client hosts and servers connected with the following:  Ethernet, Fast Ethernet, and Token Ring LANs using Serial, Frame Relay, and ISDN BRI WANs.

ITS 274 Advanced Hardware/Software Troubleshooting and Support
4 cr.  (2 lec/4 lab/wk)  Prerequisites:  ITS 162 & ITS 280.  (Sp)
Studies advanced software applications in order to solve in-depth business cases.  Provides students with the skills necessary to troubleshoot computers, networks, and peripheral devices.  Students complete software and hardware installation projects to increase
competency and hands-on skills and then learn how to troubleshoot common problems associated with each stage of the project.

ITS 280 Computer Repair and Maintenance
[formerly CST 250 Microcomputer Hardware Maintenance]
3 cr.  Prerequisite:  CAPP 120 or Instructor Approval.  Corequisite:  CST 252.
Provides students with the skills necessary to install and troubleshoot hardware devices.  Topics include system setup, RAM, hard and floppy drives, data buses, power supplies, IO cards, and diagnostic tools.

ITS 285 Help Desk Infrastructure
[formerly CST 285 Help Desk Infrastructure]
3 cr.  (1 lec/4 lab/wk)  Prerequisites:  WRIT 121 and ITS 182.
Strengthens student skills in diagnosing and solving user- and software-related problems with on-site projects or in short-term assignments.  Students will also engage the topics of technical communication, professional development, and other work place skills.  This is a capstone course for the AAS Degree in Desktop Support.  A team approach is used for some projects.

ITS 291 Special Topics
[formerly CST 200 Cisco CCNA Exam Prep]
V1-4 cr.
Prepares students in computer special topics of variable length.

ITS 294 Seminar/Workshop
[formerly CMP 292 Seminar]
V1-3 cr.  Prerequisite:  CAPP 120.
Investigates intensively topics pertaining to an area of data processing.


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